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Shipping & Delivery Policy – Arrival BD

At Arrivals BD, we aim to deliver your orders safely, quickly, and reliably anywhere in Bangladesh. Please read our shipping and delivery guidelines below:

 

📦 Order Processing Time

  • All orders are processed within 24 hours (excluding Fridays and public holidays).

  • Once your order is confirmed, you will receive an email/SMS notification with your tracking details.

🚚 Delivery Timeline

  • Inside Dhaka City: 1–3 working days

  • Outside Dhaka (Anywhere in Bangladesh): 3–7 working days

  • Delivery times may vary due to weather, courier delays, or unexpected circumstances, but our team will keep you updated.

💵 Shipping Charges

  • Inside Dhaka City: Flat rate (e.g., ৳60 – can be customized)

  • Outside Dhaka: Standard courier rates apply (e.g., ৳100 – can be customized)

  • Free Delivery: On selected products or orders above a specific amount (optional).

🛡️ Order Tracking

  • You can track your order through our website or by contacting Customer Support.

  • A tracking ID will be provided once the product has been dispatched.

📍 Delivery Areas

We deliver to all major cities and districts across Bangladesh through trusted courier partners. Remote or rural locations may require additional delivery time.

 

📦 Failed Deliveries

  • If the delivery attempt fails due to wrong address, unavailability, or non-response, our courier partner will retry once.

  • After repeated failures, the product will be returned to us, and additional shipping charges may apply for re-delivery.

❓ Need Help?

If you have any questions about shipping or delivery, please contact our Customer Service Team at: